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Canon S400 pics come out purple

 
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k-man

External


Since: Sep 17, 2007
Posts: 7



(Msg. 1) Posted: Mon Sep 17, 2007 6:42 pm
Post subject: Canon S400 pics come out purple
Archived from groups: rec>photo>digital (more info?)

Hi:

I've got a Canon S400. Several years old. Took beautiful pictures
until recently. Now, images on the LCD and on the stored pictures are
barely recognizable -- highly distorted, not quite purely blurry. In
addition, there's a heavy purple hue over the entire picture (also
both on the stored pics and through what shows up on the LCD). With
the distortion, I was thinking a lens element might be out of place.
But with the purple, I don't know. Sensor problem? Would a lens
element be able to cause a heavy purple hue? I don't have any example
pics to show yet. Though, I could post some. Not much to see
really. It's just a purple, distorted mess. Any insight?

Thanks.
Kevin

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Bates

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Since: Jun 11, 2007
Posts: 19



(Msg. 2) Posted: Mon Sep 17, 2007 6:42 pm
Post subject: Re: Canon S400 pics come out purple [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Sep 17, 2:42 pm, k-man <kmccr... RemoveThis @gmail.com> wrote:
> Hi:
>
> I've got a Canon S400. Several years old. Took beautiful pictures
> until recently. Now, images on the LCD and on the stored pictures are
> barely recognizable -- highly distorted, not quite purely blurry. In
> addition, there's a heavy purple hue over the entire picture (also
> both on the stored pics and through what shows up on the LCD). With
> the distortion, I was thinking a lens element might be out of place.
> But with the purple, I don't know. Sensor problem? Would a lens
> element be able to cause a heavy purple hue? I don't have any example
> pics to show yet. Though, I could post some. Not much to see
> really. It's just a purple, distorted mess. Any insight?
>
> Thanks.
> Kevin

Dunno - could be the sensor - it's on the list of affected models....

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&...code=21

Free fix I believe.

Bates....

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Bruce.

External


Since: Jan 31, 2007
Posts: 26



(Msg. 3) Posted: Tue Sep 18, 2007 12:48 am
Post subject: Re: Canon S400 pics come out purple [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"k-man" <kmccrack RemoveThis @gmail.com> wrote in message
news:1190054520.996767.136470@d55g2000hsg.googlegroups.com...
> I've got a Canon S400. Several years old. Took beautiful pictures
> until recently. Now, images on the LCD and on the stored pictures are
> barely recognizable -- highly distorted, not quite purely blurry. In
> addition, there's a heavy purple hue over the entire picture (also
> both on the stored pics and through what shows up on the LCD). With
> the distortion, I was thinking a lens element might be out of place.
> But with the purple, I don't know. Sensor problem? Would a lens
> element be able to cause a heavy purple hue? I don't have any example
> pics to show yet. Though, I could post some. Not much to see
> really. It's just a purple, distorted mess. Any insight?

Sounds like a gone bad sensor. In addtion to the link Bates posted, check
the images here:

http://www.imaging-resource.com/badccds.html

Bruce.
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k-man

External


Since: Sep 17, 2007
Posts: 7



(Msg. 4) Posted: Tue Sep 18, 2007 2:14 pm
Post subject: Re: Canon S400 pics come out purple [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Sep 17, 8:48 pm, "Bruce." <no....RemoveThis@nowhere.com> wrote:
> "k-man" <kmccr....RemoveThis@gmail.com> wrote in message
>
> news:1190054520.996767.136470@d55g2000hsg.googlegroups.com...
>
> > I've got a Canon S400. Several years old. Took beautiful pictures
> > until recently. Now, images on the LCD and on the stored pictures are
> > barely recognizable -- highly distorted, not quite purely blurry. In
> > addition, there's a heavy purple hue over the entire picture (also
> > both on the stored pics and through what shows up on the LCD). With
> > the distortion, I was thinking a lens element might be out of place.
> > But with the purple, I don't know. Sensor problem? Would a lens
> > element be able to cause a heavy purple hue? I don't have any example
> > pics to show yet. Though, I could post some. Not much to see
> > really. It's just a purple, distorted mess. Any insight?
>
> Sounds like a gone bad sensor. In addtion to the link Bates posted, check
> the images here:
>
> http://www.imaging-resource.com/badccds.html
>
> Bruce.

Hey, that's it exactly! Thanks!
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k-man

External


Since: Sep 17, 2007
Posts: 7



(Msg. 5) Posted: Tue Sep 18, 2007 2:18 pm
Post subject: Re: Canon S400 pics come out purple [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The description fits. I didn't know about that advisory.

Thanks!
Kevin


On Sep 17, 2:57 pm, Bates <nw1... DeleteThis @gmail.com> wrote:
> On Sep 17, 2:42 pm, k-man <kmccr... DeleteThis @gmail.com> wrote:
>
> > Hi:
>
> > I've got a Canon S400. Several years old. Took beautiful pictures
> > until recently. Now, images on the LCD and on the stored pictures are
> > barely recognizable -- highly distorted, not quite purely blurry. In
> > addition, there's a heavy purple hue over the entire picture (also
> > both on the stored pics and through what shows up on the LCD). With
> > the distortion, I was thinking a lens element might be out of place.
> > But with the purple, I don't know. Sensor problem? Would a lens
> > element be able to cause a heavy purple hue? I don't have any example
> > pics to show yet. Though, I could post some. Not much to see
> > really. It's just a purple, distorted mess. Any insight?
>
> > Thanks.
> > Kevin
>
> Dunno - could be the sensor - it's on the list of affected models....
>
> http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct...
>
> Free fix I believe.
>
> Bates....
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k-man

External


Since: Sep 17, 2007
Posts: 7



(Msg. 6) Posted: Tue Oct 09, 2007 3:31 am
Post subject: Re: Canon S400 pics come out purple [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Sep 17, 2:42 pm, k-man <kmccr....DeleteThis@gmail.com> wrote:
> Hi:
>
> I've got a Canon S400. Several years old. Took beautiful pictures
> until recently. Now, images on the LCD and on the stored pictures are
> barely recognizable -- highly distorted, not quite purely blurry. In
> addition, there's a heavy purple hue over the entire picture (also
> both on the stored pics and through what shows up on the LCD). With
> the distortion, I was thinking a lens element might be out of place.
> But with the purple, I don't know. Sensor problem? Would a lens
> element be able to cause a heavy purple hue? I don't have any example
> pics to show yet. Though, I could post some. Not much to see
> really. It's just a purple, distorted mess. Any insight?
>
> Thanks.
> Kevin

Bates, Bruce:

Thanks for the reply. We got the camera back from Canon today and it
is FIXED and was repaired FREE. Using their terminology on the work
order, they said that they replaced the optical assembly. The camera
came back clean as a whistle and is as good as new. Nice. Thanks
very much for the information.

Kevin
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Bates

External


Since: Jun 11, 2007
Posts: 19



(Msg. 7) Posted: Tue Oct 09, 2007 6:28 am
Post subject: Re: Canon S400 pics come out purple [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Oct 8, 11:31 pm, k-man <kmccr....TakeThisOut@gmail.com> wrote:
> On Sep 17, 2:42 pm, k-man <kmccr....TakeThisOut@gmail.com> wrote:
>
> > Hi:
>
> > I've got a Canon S400. Several years old. Took beautiful pictures
> > until recently. Now, images on the LCD and on the stored pictures are
> > barely recognizable -- highly distorted, not quite purely blurry. In
> > addition, there's a heavy purple hue over the entire picture (also
> > both on the stored pics and through what shows up on the LCD). With
> > the distortion, I was thinking a lens element might be out of place.
> > But with the purple, I don't know. Sensor problem? Would a lens
> > element be able to cause a heavy purple hue? I don't have any example
> > pics to show yet. Though, I could post some. Not much to see
> > really. It's just a purple, distorted mess. Any insight?
>
> > Thanks.
> > Kevin
>
> Bates, Bruce:
>
> Thanks for the reply. We got the camera back from Canon today and it
> is FIXED and was repaired FREE. Using their terminology on the work
> order, they said that they replaced the optical assembly. The camera
> came back clean as a whistle and is as good as new. Nice. Thanks
> very much for the information.
>
> Kevin

Hey Kevin,

Great news. Good to hear they honoured their word to fix the recalled
camera. Way better than having to pay to fix it or have it replaced.

Bates....
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Bruce.

External


Since: Jan 31, 2007
Posts: 26



(Msg. 8) Posted: Tue Oct 09, 2007 10:00 am
Post subject: Re: Canon S400 pics come out purple [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"k-man" <kmccrack.TakeThisOut@gmail.com> wrote in message
news:1191900706.848330.75110@d55g2000hsg.googlegroups.com...
> Bates, Bruce:
>
> Thanks for the reply. We got the camera back from Canon today and it
> is FIXED and was repaired FREE. Using their terminology on the work
> order, they said that they replaced the optical assembly. The camera
> came back clean as a whistle and is as good as new. Nice. Thanks
> very much for the information.

Excellent!

Bruce.
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