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Refurbished Canon DSLRs

 
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Tony Polson

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Since: Jan 26, 2007
Posts: 107



(Msg. 16) Posted: Fri Oct 19, 2007 9:52 am
Post subject: Re: Refurbished Canon DSLRs [Login to view extended thread Info.]
Archived from groups: rec>photo>digital, others (more info?)

"Summer Wind" <SummerWind DeleteThis @summer.com> wrote:

>There are always a good number of refurbished Canon DSLRs at
>www.adorama.com. Some of them are new models, which has to make one wonder
>why they need refurbishing so soon. How does Canon come by the cameras it
>refurbishes and what does refurbishment usually entail? Have any of you
>bought one of these cameras and have you had any problems?


The refurbished cameras are usually a combination of service returns
and mail order returns.

In Europe, the majority are mail order returns because people across
the EU have a right to a full refund if they don't want to keep an
item they purchased by mail order. Therefore, the majority of items
have nothing wrong with them. They are simply checked over and any
missing items (strap, lens cap, user manual) replaced with new.

One of my 5D bodies was a refurb, and so was my Pentax *ist D. They
were both faultless cameras.

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Paul J Gans

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Since: Aug 25, 2005
Posts: 430



(Msg. 17) Posted: Fri Oct 19, 2007 5:55 pm
Post subject: Re: Refurbished Canon DSLRs [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

In rec.photo.digital.slr-systems Frank Arthur <Art.TakeThisOut@arthurian.com> wrote:

>"ray" <ray.TakeThisOut@zianet.com> wrote in message
>news:pan.2007.10.18.20.42.31.681794@zianet.com...
>> On Thu, 18 Oct 2007 13:57:09 -0500, Summer Wind wrote:
>>
>>> There are always a good number of refurbished Canon DSLRs at
>>> www.adorama.com. Some of them are new models, which has to make
>>> one wonder
>>> why they need refurbishing so soon. How does Canon come by the
>>> cameras it
>>> refurbishes and what does refurbishment usually entail? Have any
>>> of you
>>> bought one of these cameras and have you had any problems?
>>>
>>> Thanks,
>>> SW
>>
>> Generally a product marketed as 'refurbished' has been returned for
>> repair. The problem may have been very minor or quite major. The
>> idea is
>> that every subsystem of the product is tested and necessary repairs
>> made.
>> I've heard folks say that they have more confidence in refurbished
>> equipment than new - because of thorough testing.
>>
>> I have no knowledge of canon products, but I've purchased two Kodak
>> refurbished cameras (a DC210+ and a P850) - I've been completely
>> satisfied
>> with both. I have also purchased Epson scanners and printers
>> refurbished -
>> and have been completely satisfied. In all cases I have bought from
>> the
>> corporate online store.

>Let's not use doubletalk. Currently hucksters use terms like pre-owned
>instead of used.
>The fact of the matter is a "refurbished" item is a "used" item. You
>do not know how
>or where the original user handled the camera or lens. Trying to gloss
>it over or
>pretend that it is "more thoroughly tested" is pure hype.

I can't quite agree with that. You are mainly right. But
"refurbished" implies that somebody with the ability to repair
the camera has looked at it. "Used", on the other hand,
can imply "as is", which may or may not be the case.

--
--- Paul J. Gans

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D_Mac

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Since: Sep 02, 2007
Posts: 6



(Msg. 18) Posted: Sat Oct 20, 2007 1:44 am
Post subject: Re: Refurbished Canon DSLRs [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Oct 19, 4:57 am, "Summer Wind" <SummerW....TakeThisOut@summer.com> wrote:
> There are always a good number of refurbished Canon DSLRs atwww.adorama.com. Some of them are new models, which has to make one wonder
> why they need refurbishing so soon. How does Canon come by the cameras it
> refurbishes and what does refurbishment usually entail? Have any of you
> bought one of these cameras and have you had any problems?
>
> Thanks,
> SW

Not quite on topic but...
I took two of my 20Ds back to Canon for focus adjustments about 6
weeks after they were released. The Brisbane (Australia) branch sends
all cameras to Sydney for repair.

After taking my details and a disc with the errors evident, they put
it in a crate along with what seemed like hundreds of identical
cameras! They must have had a huge warranty issue with them. Australia
consumers have the right to a refund or repair in the first 30 Days of
ownership. I took advantage of that once and Canon actually had forms
for the process.

I can only presume refurbished cameras on sale outside Australia could
well contain Australian origin cameras. There are never any refurbs on
sale in Oz.

Doug
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sw2u

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Since: Sep 08, 2007
Posts: 6



(Msg. 19) Posted: Mon Oct 22, 2007 6:58 am
Post subject: Re: Refurbished Canon DSLRs [Login to view extended thread Info.]
Archived from groups: rec>photo>digital (more info?)

On Thu, 18 Oct 2007 13:57:09 -0500, "Summer Wind"
<SummerWind DeleteThis @summer.com> wrote:

>There are always a good number of refurbished Canon DSLRs at
>www.adorama.com. Some of them are new models, which has to make one wonder
>why they need refurbishing so soon. How does Canon come by the cameras it
>refurbishes and what does refurbishment usually entail? Have any of you
>bought one of these cameras and have you had any problems?
>
>Thanks,
>SW
>

I can tell you how more than a few cameras end up being refurbished.
Someone gets a camera home and later decides to return it to the
store. It could be buyer's remorse. It could be that mucking around
with the buttons or menus, without reading the manua first, resulted
in something going "wrong," like the flash not firing, images all
being fuzzy because the camera is in macro mode, etc.

So, the store takes the camera back and can't sell it for new. If it's
a camera store, someone should know how to check the camera out. If
it's a big discount store, department store, etc., there might be no
one behind the counter or in the department who really knows how to
tell whether anything is wrong with it. So, back to the factory it
goes.

At the factory or manufacturer's service center, or an independent
refurbishing center, a technician examines the camera for physical
damage, checks it for operation and does electronic diagnostic checks.
Anything not right is fixed.

The camera then goes into a plain or specially marked box with the
basics included in the box it came in when new. (I just saw something
saying Fuji doesn't include lens caps with refurbs.)

The refurbed camera is then sold through a variety of channels to
resellers and retailers. Wal-Mart even handles them.

I've bought two refurb digital cameras in the past three years. One is
a higher-end model, the other a moderately priced one. Both came with
a 90-day warranty, looked brand-new, had all the expected stuff in the
box and have worked perfectly. Both were bought from reputable sources
that explained how their refurbs are obtained, evaluated, repaired, if
necessary, repackaged, equipped and sold. One seller said refurb
cameras might have one or two small marks or show very minor wear, but
only when examined closely. The refurb camera I got from that dealer
showed zero wear and had not a single mark on it.

My experiences having been excellent, I wouldn't hesitate to buy
another refurb, especially from a manufacturer's online store or the
dealer one of mine came from.

--
sw2U
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just bob

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Since: Sep 04, 2006
Posts: 142



(Msg. 20) Posted: Tue Oct 23, 2007 1:42 pm
Post subject: Re: Refurbished Canon DSLRs [Login to view extended thread Info.]
Archived from groups: rec>photo>digital, others (more info?)

"Summer Wind" <SummerWind.RemoveThis@summer.com> wrote in message
news:e0ORi.5833$y21.3919@newssvr19.news.prodigy.net...
> There are always a good number of refurbished Canon DSLRs at
> www.adorama.com. Some of them are new models, which has to make one
> wonder why they need refurbishing so soon. How does Canon come by the
> cameras it refurbishes and what does refurbishment usually entail? Have
> any of you bought one of these cameras and have you had any problems?

What sets them apart from used cameras is the refurbished (usually) come
with the same warranty as if you had bought it new.
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Paul Furman

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Since: Mar 18, 2006
Posts: 415



(Msg. 21) Posted: Thu Nov 01, 2007 5:56 am
Post subject: Re: Refurbished Canon DSLRs [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

just bob wrote:
> "Summer Wind" <SummerWind DeleteThis @summer.com> wrote in message
> news:e0ORi.5833$y21.3919@newssvr19.news.prodigy.net...
>> There are always a good number of refurbished Canon DSLRs at
>> www.adorama.com. Some of them are new models, which has to make one
>> wonder why they need refurbishing so soon. How does Canon come by the
>> cameras it refurbishes and what does refurbishment usually entail? Have
>> any of you bought one of these cameras and have you had any problems?
>
> What sets them apart from used cameras is the refurbished (usually) come
> with the same warranty as if you had bought it new.

It's just a word and means simply that it's not new but there ought to
be a serious warranty (verify that). I just struggled through trying to
revive a 3-year old laptop with a major dealer: they sent a replacement
motherboard which was refurbished (not available new) and the first one
was dead on arrival but they sent another pronto as it carried a full
warranty. Testing a laptop motherboard is a couple hours of work pulling
every freaking screw in the damn thing (as I learned) so that didn't
happen but ultimately my video card was also fried & I gave up & they
did refund the whole thing after a long (understandable) hassle. In this
case, I'd say 'refurbished' simply means 'returned' and unchecked but
covered under the full warranty (but not new). in most cases a return is
just fine & it's a good gamble for them to simply ship it back out &
cover it by warranty. In most cases it's probably nearly as good as new
but if it's an older model, it may be a warranty return heavily used
with some parts replaced. It all depends.
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