On Thu, 18 Oct 2007 13:57:09 -0500, "Summer Wind"
<SummerWind DeleteThis @summer.com> wrote:
>There are always a good number of refurbished Canon DSLRs at
>www.adorama.com. Some of them are new models, which has to make one wonder
>why they need refurbishing so soon. How does Canon come by the cameras it
>refurbishes and what does refurbishment usually entail? Have any of you
>bought one of these cameras and have you had any problems?
>
>Thanks,
>SW
>
I can tell you how more than a few cameras end up being refurbished.
Someone gets a camera home and later decides to return it to the
store. It could be buyer's remorse. It could be that mucking around
with the buttons or menus, without reading the manua first, resulted
in something going "wrong," like the flash not firing, images all
being fuzzy because the camera is in macro mode, etc.
So, the store takes the camera back and can't sell it for new. If it's
a camera store, someone should know how to check the camera out. If
it's a big discount store, department store, etc., there might be no
one behind the counter or in the department who really knows how to
tell whether anything is wrong with it. So, back to the factory it
goes.
At the factory or manufacturer's service center, or an independent
refurbishing center, a technician examines the camera for physical
damage, checks it for operation and does electronic diagnostic checks.
Anything not right is fixed.
The camera then goes into a plain or specially marked box with the
basics included in the box it came in when new. (I just saw something
saying Fuji doesn't include lens caps with refurbs.)
The refurbed camera is then sold through a variety of channels to
resellers and retailers. Wal-Mart even handles them.
I've bought two refurb digital cameras in the past three years. One is
a higher-end model, the other a moderately priced one. Both came with
a 90-day warranty, looked brand-new, had all the expected stuff in the
box and have worked perfectly. Both were bought from reputable sources
that explained how their refurbs are obtained, evaluated, repaired, if
necessary, repackaged, equipped and sold. One seller said refurb
cameras might have one or two small marks or show very minor wear, but
only when examined closely. The refurb camera I got from that dealer
showed zero wear and had not a single mark on it.
My experiences having been excellent, I wouldn't hesitate to buy
another refurb, especially from a manufacturer's online store or the
dealer one of mine came from.
--
sw2U
>> Stay informed about: Refurbished Canon DSLRs