Problem with HP Photosmart S20 Scanner

Did you change operating systems?

LabRat

"markdiver" <markrstephen DeleteThis @hotmail.com> wrote in message
news:1128817107.385924.232850@g14g2000cwa.googlegroups.com...
>I have a HP photosmart S20 xi film scanner, its sat unused for about 2
> years now. I am trying to use it again and it seems to have a small
> problem. When I insert a slide or print, it does the initial pull in of
> the image, then the pause, but now it wont finish pulling in the image
> to scan.
>
> Anyone have any idea how to fix this ? It worked flawlessly for years
> before I stopped using it.
>
> Thanks.
>
 >> Stay informed about: Problem with HP Photosmart S20 Scanner 

Yup, I updated from Windows 98 to 2000. I just downloaded and installed
a new version of the software, but I keep getting a "Lost Communication
with Scanner" error when I try and run the siftware. When I run Windows
Device Manager it shows the scanner installed and says its working
properly. Is there something wierd with Windows 2000 and the S20 ?

Thanks,

Mark.


Labrat wrote:
> Did you change operating systems?
>
> LabRat
>
> "markdiver" <markrstephen DeleteThis @hotmail.com> wrote in message
> news:1128817107.385924.232850@g14g2000cwa.googlegroups.com...
> >I have a HP photosmart S20 xi film scanner, its sat unused for about 2
> > years now. I am trying to use it again and it seems to have a small
> > problem. When I insert a slide or print, it does the initial pull in of
> > the image, then the pause, but now it wont finish pulling in the image
> > to scan.
> >
> > Anyone have any idea how to fix this ? It worked flawlessly for years
> > before I stopped using it.
> >
> > Thanks.
> >
 >> Stay informed about: Problem with HP Photosmart S20 Scanner 

Thanks for the advice. I appreciate it.

Mark.
 >> Stay informed about: Problem with HP Photosmart S20 Scanner