Pentax Japan support email address?

David J. Littleboy wrote:
> "Olaf" <olafamm_REMOVESPAM RemoveThis @saunalahti.fi> wrote:
>> Hello,
>>
>> does anyone know a support email address of Pentax in Japan?
>>
>> (They have a WWW form for support, but only in Japanese... standard
>> guesses like support RemoveThis @pentax.co.jp don't work.)
>
> What language are you planning on writing to them in? If it's not Japanese,
> I don't recommend it. Any Japanese company's local support service in Japan
> is set up to handle requests in the local language, which happens to be
> Japanese. (Epson even goes to the lengths of having completely different
> model numbers for the same products in the Japanese market, so you can't ask
> about your printer/scanner, since it doesn't exist in Japan.)
>
> FWIW, if you want to ask Pentax questions, you need to go through this page
> (which I think you found).
>
> http://www.pentax.co.jp/japan/support/product_web.html
>
> The first page is an agreement that (a) Pentax isn't responsible for
> anything you say, and (b) any ideas you state in your email immediately
> become Pentax property.
>
> Then you go to the next page, which lets you compose an email message in a
> web form, which is, of course, in Japanese.
>
> David J. Littleboy
> Tokyo, Japan
>
>
>

Hello,

thank you for your message. Although I visited in Japan for 3 months,
unfortunately I'm unable to write in Japanese. I bought the camera in
Japan, though, and the model is not available in Europe. That's why I
think I should contact the Japanese support.

Best regards,
Olaf
 >> Stay informed about: Pentax Japan support email address? 

"Olaf" <olafamm_REMOVESPAM.DeleteThis@saunalahti.fi> wrote:
>
> thank you for your message. Although I visited in Japan for 3 months,
> unfortunately I'm unable to write in Japanese. I bought the camera in
> Japan, though, and the model is not available in Europe. That's why I
> think I should contact the Japanese support.

Hmm. That is a problem. Still, I'd recommend talking to Pentax Europe first.
I suppose it all depends on whether or not you can find a sympathetic
individual who will realize that Pentax has a lot to gain in customer good
will if they can handle the problem. If you were careful to insist on an
international warrantee, then you should get some help from Pentax Europe.

David J. Littleboy
Tokyo, Japan
 >> Stay informed about: Pentax Japan support email address? 

Stewy wrote:
> If you've got a Mac typing in Japanese will be simple, but if you're
> using windows you just can't do it.

If you have a non-Japanese version of Windows XP, just add a Japanese
keyboard from the Regional and Language options in the Config Panel
(Languages tab, details button). This will enable the built-in IME and
you can switch between this keyboard and the original keyboard via the
icon in the task bar.
 >> Stay informed about: Pentax Japan support email address? 

? "Hoshisato" <hoshisato.TakeThisOut@gmail.com> ?????? ??? ??????
news:1155302328.587611.267400@i3g2000cwc.googlegroups.com...
>
> Stewy wrote:
> > If you've got a Mac typing in Japanese will be simple, but if you're
> > using windows you just can't do it.
>
> If you have a non-Japanese version of Windows XP, just add a Japanese
> keyboard from the Regional and Language options in the Config Panel
> (Languages tab, details button). This will enable the built-in IME and
> you can switch between this keyboard and the original keyboard via the
> icon in the task bar.
>
But don't you have to download the japanese IME from microsoft's website?


--
Tzortzakakis Dimitrios
major in electrical engineering,freelance electrician
542nd mechanized infantry batallion
dimtzort AT otenet DOT gr
 >> Stay informed about: Pentax Japan support email address? 

In article <44D1D792.5000203.TakeThisOut@saunalahti.fi>,
Olaf <olafamm_REMOVESPAM.TakeThisOut@saunalahti.fi> wrote:

> Hello,
>
> does anyone know a support email address of Pentax in Japan?
>
> (They have a WWW form for support, but only in Japanese... standard
> guesses like support.TakeThisOut@pentax.co.jp don't work.)
>


Try
http://www.pentax.co.jp/japan/support/

Within the site is
https://service.pentax.jp/pentax/user

Fill in the boxes. Starred items

Camera

Unit number

Name
furigana (type anything)

postcode - use 631-0076 (it's mine)

Japan prefecture (choose anything)

Type in your problem

Telephone number

email

want info about Pentax? No - choose right.

Scroll to the bottom

Left button - submit
Right button - Reset

If you've got a Mac typing in Japanese will be simple, but if you're
using windows you just can't do it.

Hope this helps...
 >> Stay informed about: Pentax Japan support email address? 

"Tzortzakakis Dimitrios" <dimtzort.RemoveThis@otenet.gr> wrote:
> ? "Hoshisato" <hoshisato.RemoveThis@gmail.com>
>>
>> Stewy wrote:
>> > If you've got a Mac typing in Japanese will be simple, but if you're
>> > using windows you just can't do it.
>>
>> If you have a non-Japanese version of Windows XP, just add a Japanese
>> keyboard from the Regional and Language options in the Config Panel
>> (Languages tab, details button). This will enable the built-in IME and
>> you can switch between this keyboard and the original keyboard via the
>> icon in the task bar.
>>
> But don't you have to download the japanese IME from microsoft's website?

It comes with Windows XP. You may have to load Japanese support (fonts + the
IME), either from the CDs or from the CD image that sometimes gets left on
the hard disk by the mfr. of the PC, unless you had the malice aforethought
to load it when you installed XP.

Minor quibble: you really don't want to play with keyboard emulation.
There's no need for a special keyboard for Japanese. The standard Japanese
keyboard has a few extra keys and allows you to type Japanese phonetics
directly, but it's a lot easier to use 17 English letters in two or three
letter combinations than to frantically hunt through 50 special purpose
keys.

I forget the details, but Japanese is less pleasant with Windows 95/98/SE/ME
than with XP. Under XP, if your applications are implemented correctly for
internationalization (as MS Office and Outlook Express are), Japanese and
Arabic and Chinese and Hebrew just work. Local-only applications (as most
Japanese-market applications are, sigh) require you to set up your computer
for the corresponding local.

While (unlike Unix) NT/Win2K/XP are fully modern operating systems based on
Unicode from the ground up, friends don't let friends use 95/98/SE/ME.

David J. Littleboy
Tokyo, Japan
 >> Stay informed about: Pentax Japan support email address? 

Ï "David J. Littleboy" <davidjl DeleteThis @gol.com> Ýãñáøå óôï ìÞíõìá
news:ebj7ci$lq0$1@nnrp.gol.com...
>
> "Tzortzakakis Dimitrios" <dimtzort DeleteThis @otenet.gr> wrote:
> > ? "Hoshisato" <hoshisato DeleteThis @gmail.com>
> >>
> >> Stewy wrote:
> >> > If you've got a Mac typing in Japanese will be simple, but if you're
> >> > using windows you just can't do it.
> >>
> >> If you have a non-Japanese version of Windows XP, just add a Japanese
> >> keyboard from the Regional and Language options in the Config Panel
> >> (Languages tab, details button). This will enable the built-in IME and
> >> you can switch between this keyboard and the original keyboard via the
> >> icon in the task bar.
> >>
> > But don't you have to download the japanese IME from microsoft's
website?
>
> It comes with Windows XP. You may have to load Japanese support (fonts +
the
> IME), either from the CDs or from the CD image that sometimes gets left on
> the hard disk by the mfr. of the PC, unless you had the malice
aforethought
> to load it when you installed XP.
>
> Minor quibble: you really don't want to play with keyboard emulation.
> There's no need for a special keyboard for Japanese. The standard Japanese
> keyboard has a few extra keys and allows you to type Japanese phonetics
> directly, but it's a lot easier to use 17 English letters in two or three
> letter combinations than to frantically hunt through 50 special purpose
> keys.
>
> I forget the details, but Japanese is less pleasant with Windows
95/98/SE/ME
> than with XP. Under XP, if your applications are implemented correctly for
> internationalization (as MS Office and Outlook Express are), Japanese and
> Arabic and Chinese and Hebrew just work. Local-only applications (as most
> Japanese-market applications are, sigh) require you to set up your
computer
> for the corresponding local.
>
> While (unlike Unix) NT/Win2K/XP are fully modern operating systems based
on
> Unicode from the ground up, friends don't let friends use 95/98/SE/ME.
I use japanese IME without problems in win 2k greek, of course romaji input
(too difficult kana input)and when I want to insert japanese text in a
newsgroup message I use copy & paste.The same goes for special characters of
French and German, too inconvenient to have a special keyboard for
everything.I have only 3 settings : greek, english and japanese.



--
Tzortzakakis Dimitrios
major in electrical engineering,freelance electrician
542nd mechanized infantry batallion
dimtzort AT otenet DOT gr
 >> Stay informed about: Pentax Japan support email address?