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People with EPSON PRINTERS purchased between November 1, 2002 and September
1, 2006, may be eligible to benefit from a class action settlement. The
settlement notice was published in the Ottawa Citizen, Saturday March 15,
2009, page E10.
EPSON inkjet printer cartridges were apparently indicating empty (and
stopping printing) before they actually were empty. EPSON says they needed
a reserve after showing empty, otherwise the printer would be damaged.
As I read it, some dissatisfied customers claimed that the reserve volume
was too high or even that it should go to 100% empty. EPSON disagreed. The
issue has been around for a long time, but settlement was only reached in
Canada in March of 2009.
Note: the final date to make a claim is 5:00 p.m. ET June 4, 2009.
Here is the bottom line:
If you are a resident of Canada (other than in the provinces of Manitoba and
British Columbia) and purchased an Epson Inkjet printer between November 1,
2002 and September 1, 2006 and your Epson Inkjet printer is one of the
models listed, you are a potential class member.
Re the Canadian settlement:
The general settlement website is here:
http://www.epsonsettlementcanada.com
Thesettlement FAQ website is here:
http://www.epsonsettlementcanada.com/FAQs.htm
The list of qualifying printers is here:
http://www.epsonsettlementcanada.com/ListofQualifyingPrinters.htm
This is a good place to get the story in detail: (Oct. 24, 2003)
http://www.pcworld.com/article/113112/epson_faces_consumer_suits.html
EPSON'S response to the story printed in PC WORLD is here (there is a link
to it in the story above):
Epson responds to consumer complaints about ink cartridges.
http://www.pcworld.com/article/113324/letters_to_pcworldcom.html
Darrell Larose
Webmaster
Camera Club of Ottawa FaceBook Group:
http://www.facebook.com/home.php?#/group.php?gid=17116957800&ref=ts
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