Kodak EasyShare C743 Camera Video Problem

I have a C743 camera with a problem. Here is the email I sent to Kodak
(after they told me to buy QuickTime Pro to edit the video on my
computer):

"Thanks for your reply. However, I didn't intend to ask how I could
edit the video once it was on my computer. The problem is that video
clips taken in my house, at reduced light levels, look great on the
camera LCD but don't download with the same brightness. There is no way
I can tell that the light level is too low until I download to my
computer. Since my old camera, a DX6340, took and downloaded great
movies at the same light levels, it would seem that there is either
something wrong with the C743 firmware or with the camera itself. And
I can't increase the exposure on the camera, since exposure
compensation does not work for videos.

"If there is nothing I can do about this (except quit buying Kodak
cameras), at least this should be noted by your experts as a deficiency
in the design."

Have any of you had (or know of) a similar problem?

TIA,

Jim Thomas

Jim Thomas wrote:
>
> I have a C743 camera with a problem. Here is the email I sent to Kodak
> (after they told me to buy QuickTime Pro to edit the video on my
> computer):
>
> "Thanks for your reply. However, I didn't intend to ask how I could
> edit the video once it was on my computer. The problem is that video
> clips taken in my house, at reduced light levels, look great on the
> camera LCD but don't download with the same brightness. There is no way
> I can tell that the light level is too low until I download to my
> computer. Since my old camera, a DX6340, took and downloaded great
> movies at the same light levels, it would seem that there is either
> something wrong with the C743 firmware or with the camera itself. And
> I can't increase the exposure on the camera, since exposure
> compensation does not work for videos.
>
> "If there is nothing I can do about this (except quit buying Kodak
> cameras), at least this should be noted by your experts as a deficiency
> in the design."
>
> Have any of you had (or know of) a similar problem?
>
> TIA,
>
> Jim Thomas


Hello, Jim:

No, none of my video-capable Kodak digicams do that. Are you sure your
particular unit isn't defective, perhaps?


Cordially,
John Turco